How many student canteens and bistros are there in Münster?

At 15 locations in Münster and Steinfurt we offer a comprehensively varied and inexpensive menu full of superior quality dishes.
Please check out our location map.

What are the opening hours of the student cafeterias and bistros?

Opening times vary. We recommend you refer to the information listed for each individual student canteen und bistros & cafés.

We are planning a party/celebration/festival. Does Student Services offer catering for external events?

We are pleased to offer a catering service for events that are large enough to be financially viable for us. Please direct your enquiries in the first instance per e-mail to:richten Sie bitte via E-mail an: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Can non-students eat in the student canteens and bistros?

Yes, everyone is welcome. By visiting one of our 15 establishments you will always find a real alternative for a healthy and completely inexpensive dining experience all the year-round, also in the lecture-free periods.

How do I pay at the student canteens?

We serve more than fifteen thousand meals daily in our student canteens. To be able to offer all customers a smooth and efficient service we have introduced the "Mensacard"– to eliminate cash handling from the process of paying for your meals.

 

Where can I buy a Mensacard?

Mensacards can be purchased at our information counters at the "Mensa am Aasee" and the "Mensa am Ring", as well as at the cash register of our retail outlets. The card costs €10 (€5 non-refundable charge and €5 start-up credit).

 

Is it possible to pay with this cashless payment method?

No, but in order to encourage the use of the tried and tested Mensacard system we have added a surcharge for cash payments at the register. This amounts to €0.10 on payments of up to €1.30, and €0.25 on payments exceeding €1.30.

 

Where can I top up the credit on my Mensacard?

Credit can be topped up at the vending machines in the entrance area of our cafeterias and bistros. Manual topping up of credit on your Mensacard at the cash register will incur a surcharge of €0.25.

 

By what amount can I top up the amount on my Mensacard?

You can top up the credit on your Mensacard using 5 Euro, 10 Euro, 20 Euro and 50 Euro banknotes, up to a maximum credit of €60.

 

My Mensacard is not working. What can I do?

Take any damaged and technically defective but visually intact cards to the information counters at the "Mensa am Aasee" or "Mensa am Ring". If necessary, these cards will be replaced. At our other retail outlets defective cards can also generally be handed in and forwarded on to our administration. Replacement cards are issued and forwarded back to the retail outlet within 24 hours.

 

I believe that a mistake was made with the amount charged to my Mensacard.

Every charge made against your Mensacard is stored electronically and can be tracked. If in doubt, please go to one of our information counters at the "Mensa am Aasee" or "Mensa am Ring".

 

What does student pricing and non-student pricing mean?

Providing meals for students is partially funded by the state as well as by the social contributions paid by the students themselves each semester. Students are therefore entitled to a discounted price. All other customers must pay a slightly higher price. This includes school pupils, other non-university students and visitors.

 

How are the meal prices calculated?

The cost of buying supplies and paying staff are the main calculations used to set prices.

 

Are meals available in the evening?

At the "Mensa am Aasee" from 5.30 p.m. to 9.30 p.m. we serve a special evening buffet meal. This evening buffet is extremely popular with non-student customers. Many singles as well as families with children visit our cafeteria at this time of day, appreciating the familiar wide variety of food on offer.

 

Are meals available in the student canteens on Saturdays?

Yes, the 'Mensa am Aasee' is open from 12 noon to 2.30 p.m. for meals.

 

Are there special focus weeks?

Yes, at all our student canteens we have special focus weeks. For example, we adjust the focus of our meals to include things such as a seasonal market availability of vegetables. We also offer regional specialities and special fish and meat dishes.

 

Who do I go to with my questions and complaints?

At every student canteen and bistro there is a Team Leader present who is there to listen to your input and can respond to complaints straight away. Do you also wish to speak to one of our administrative managers by phone? You will find the name of a contact person in the 'Contact' section in an interactive organisational diagram and our online telephone directory.

You can also send us your feedback via e-mail.

For example, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Mr Althaus' special area of responsibility is for quality assurance of our menus.

You will get answers to your questions, complaints or suggestions from This e-mail address is being protected from spambots. You need JavaScript enabled to view it wie auch This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

What about food additives and the law about declaring food additives in restaurant meals?

Our menus meet all relevant legal requirements regarding food additives. Unfortunately we are not able to list all food ingredients which customers may have an allergic reaction to. For your own safety, we suggest you ask about the foodstuff in question at the student canteen or bistro itself, or otherwise send us your query per e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it oder an This e-mail address is being protected from spambots. You need JavaScript enabled to view it zu senden.

 

How can I find out what is currently on the menu?

At our largest canteens, the 'Mensa am Aasee' and the 'Mensa am Ring' we invite you to refer to our electronic menu boards. Apart from this, we also list everything about our menus online.

Do you wish to put together your own individual weekly meal plan according to your own customary mealtime visits to our student canteen and have it sent to you by e-mail? No problem! Just order our Mensa-Newsletter. The well-known free city "pocket format" magazines “nanu – die Wochenschau “ and “nadann“ print all our menus, prices, opening hours and so on. All this information is also listed in a free flyer available at our canteens.

What are the extra charges and discounts on the set menus?

In the case of the specially labelled menus 1, 2 and 3 which we serve at the 'Mensa am Aasee' and the 'Mensa am Ring', which include three side dishes for a fixed price, you can choose any three from a selection of side dishes. If you choose to forgo one or more of the side dishes we give a discount of €0.25 per side dish. Very hungry customers can choose a fourth or fifth side dish, in which case they receive a bulk discount, paying only €0.25 extra per side dish.

 

Will I be eating a balanced diet at the Student Services cafeterias and bistros?

As we are a service organisation for students we consider we have a special obligation to support you during your studies with meals of a very high quality.

For more information please see: Quality (information about the quality of our food).

 

How do you approach the ecological aspect of food in your menus?

We are really pleased that our customers are particularly aware and demand high standards regarding how environmentally friendly, sustainable and also socially and ethically responsible we are when it comes to buying produce and preparing meals. We place great emphasis on this aspect of our quality control and rate it very highly; this consideration is an entrenched component of our business approach. We therefore offer organic products as individual meal components at all our food outlets.

You can find more detailed information here: Ökologie (information on our ecological approach).

 

Do you include any religious food requirements when planning your menus?

To some extent. As we cannot be certain that the foods prepared and offered by us will be accepted as authentic, for example, when faithful Muslims are seeking "halal" dishes, we do not describe our dishes as "halal". Rather, we limit ourselves to describing what kind of meat is on the menu.

We always offer an alternative to pork dishes.

 

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